General terms and conditions

1. GENERAL CONDITIONS

By using this site, you represent that you are at least the age of majority in the state or province where you reside, or that you are of legal age in the state or province where you reside and have given us your consent to allow one of your minor dependents to use this Site.

2. PRODUCT

We sell only 100% authentic shirts and backpacks. All products on our website are exclusively offered directly by Marke or its official distributors. Certain products or services may only be available online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy in paragraph 7. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor will display every color correctly.

3. PAYMENT

Payment for the goods must be made according to the procedure explained on the information page "Payment". Your payment will be confirmed by email!

4. SHIPPING

We do not guarantee that the stated delivery time will apply in all cases. It may happen that in special cases the delivery takes longer than expected, but it is our utmost effort to send the packages as soon as possible.

If you refuse to accept the delivery or do not pick up your package at the delivery address, the delivery company will be forced to return the package to the movement. In this case, you will be charged for the cost of return and redelivery. This also applies if you provide incorrect shipping information.

5. CANCELLATION

If you wish to cancel your order, please send us an email. Once the order is in the shipping process, it cannot be cancelled. We will refund your money within 15 days from the cancellation date.

6. PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We will not be liable to you or to any third party for any modification, price adjustment, suspension or discontinuance of the Service.

7. RETURN

Since we inspect all merchandise prior to shipment, no exchanges are allowed. All sales are final. We only accept returns due to damaged merchandise or defects due to shipping. We are not responsible for any loss or damage to returned merchandise during transit. Returns without prior authorization from us will not be accepted. Therefore, please do not return your purchase to us or to the manufacturer without authorization.

8. REFUND

Upon cancellation or approved return, we will refund the price paid for the cancelled order (or portion of the order), less any pickup or return shipping charges (if any). We will also refund the standard shipping cost paid or an amount equal to that cost if you choose a more expensive shipping method.

We will pay the refund within 30 days after:

- you notify us to cancel your order if you have not received the goods (and the goods have not been shipped to you) or we agree to pick up the goods; or

- we have received the goods that you have returned to us with our consent, if you have received the goods.

We will notify you of your refund by email within a reasonable time. We will usually process the refund due to you as soon as possible, but in any event within 30 days of the day on which we confirmed to you by email that you are entitled to a refund for approved goods.

9. DISCLAIMER

the movement disclaims any liability for loss or damage to the extent permitted by Swiss law. If other than Swiss law is applicable, Titolo's liability for negligence is limited to the total value of the order.

We do not warrant, represent or guarantee that the use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that we may suspend the Service from time to time for an indefinite period of time or discontinue the Service at any time without notice to you.

10. PRIVACY POLICY

All information you provide to the movement, including your email address, shipping address and credit card information, is strictly private and confidential. In the unfortunate event that your information is leaked or misused, the movement cannot be held liable for any losses incurred by you.

11. SECURITY

We place a high priority on the security of all personal information associated with our users. We have security measures in place to try to protect against the loss, misuse and alteration of personal information under our control.

You should keep in mind that the transmission of information over the Internet is never completely secure. We cannot guarantee the security of any information when it is transmitted over the Internet, and any such transmission is at your own risk. We can only make all reasonable efforts to protect your information and ensure that we maintain a reliable and secure environment for the use of your information. It is advisable to close your browser when you have finished your user session to ensure that others cannot access your personal information when you are using a shared computer or a computer in a public place.